Privacy Statement

The Council on Alcohol and Drugs, Inc. promises to:

  1. Seek to inspire trust in every online transaction;
  2. Never provide donor or member names or personal information to any other company, person or organization for any reason without the prior written approval;
  3. Conduct online transactions through a system that employs high-level security technology to protect the donor’s personal information for both internal and external authorized use;
  4. Protect the interests and privacy of individuals interacting with our website;
  5. Maintain all appropriate governmental and regulatory designations or certifications;
  6. Provide both online and offline contact information;
  7. Provide protection to hold the donor harmless of any problem arising from a transaction conducted through the organization’s website;
  8. Promptly respond to all customer complaints and to employ best efforts to fairly resolve all legitimate complaints in a timely fashion;
  9. Ensure contributions are used to support the activities to which they were donated;
  10. Ensure that legal control of contributions or proceeds from online transactions are expedited in the fastest possible way;
  11. Provide clear and full communication with the donor on all aspects of every transaction, including the accurate and timely transmission of data;
  12. Adhere to the spirit as well as the letter of all applicable laws and regulations, including, but not limited to, charity solicitation and tax laws;
  13. Ensure that all services, recognition and other transactions promised on a website, in consideration of gift or transaction, will be fulfilled on a timely basis.